Frequently asked questions Hotel Gorinchem-A27
Frequently asked questions Hotel Gorinchem-A27
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View the most frequently asked questions and answers here. If the answer to your question is not listed, please feel free to contact us!
How can I reach the hotel?
Van der Valk Gorinchem-A27 is located at Van Hogendorpweg 8-10, 4204 XW Gorinchem. The hotel is accessible by car, bicycle, public transport or taxi.
Does the hotel have a parking lot?
Yes, Van der Valk Gorinchem-A27 has ample parking space for our guests.
Can I charge my electric car?
This is possible. We have a number of electric charging stations.
Are pets allowed?
Yes, pets are allowed. For the extra facilities we provide to accommodate your pet, we charge a supplement of €20 per pet per night.
When can I check in and check out?
Check-in is possible from 3:00 PM.
Check-out is possible until 11:00 AM.
If you wish to check out later or check in earlier, you can contact the hotel reception at 0183-622400 or via info@hotelgorinchema27.nl.
Does Van der Valk Gorinchem-A27 have a restaurant?
The hotel has a restaurant including a bar and terrace, named restaurant Ocre.
Opening hours
Restaurant from 12:00 to 22:00 hours
Bar from to 00:00 hours
Breakfast from Mon to Fri from 06:00 to 10:00 hours and on weekends from 07:00 to 11:00 hours
Do I need to make a reservation for the restaurant?
We recommend making a reservation in advance if you want to ensure a table at the desired time. Reservations can be made via the restaurant page.
Is the reception available 24 hours?
Yes, the hotel is available 24 hours a day.
Does the hotel have a bicycle storage?
The hotel has a covered bicycle storage. The bicycle storage is only for our hotel guests. Moreover, you can charge your electric bicycles.
Can I rent bicycles?
As a hotel guest, this is possible. Bicycles cost €12.50 each per day.
How much are the taxes?
For a stay in the city of Gorinchem, a tourist tax of €2.30 per person per night.
I have a special request for my reservation, how can I arrange this?
For a special request, you can always contact the hotel reception. This can be done by phone at 0183 62 24 00 or via info@hotelgorinchema27.nl
How can I share a comment or complaint?
How annoying, we definitely want to help you. Contact the hotel reception directly via 0183 62 24 00 or via info@hotelgorinchema27.nl.
Is smoking allowed in the room?
No, this is strictly prohibited. In case of violation of our house rules, we are obliged to charge a fine of €250,- and you will be asked to leave the hotel immediately.
When do I have to pay a deposit?
For walk-in guests without a reservation and for reservations made on the same evening, a deposit of €250.00 is required, either in cash or via credit card authorization. This rule also applies when checking in to one of our suites. The deposit will be refunded after the room has been checked upon checkout.
Do I need to identify myself?
During check-in, we ask every guest to show an identification document. So if the room is for two people, we ask both guests to show their identification document. We do this for security reasons.
How can I pay at the hotel?
You can pay by debit card, cash, credit card, gift card.
Which gift cards are accepted?
We only accept the Van der Valk gift card.
Until when can I cancel my reservation?
Reservations can be canceled or modified free of charge up to 24 hours before arrival. Only non-refundable bookings cannot be canceled free of charge.
Have you booked through a booking site? Then everything should also be changed through the respective booking site.
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